AI Voice Agents.
On Your Hardware.
Sub-200ms latency. 100+ languages. Zero cloud dependency.
ATC Voice deploys AI voice agents for automated call handling, intelligent query resolution, and outbound engagement — entirely on your GPU infrastructure. RAG + MCP powered for context-aware conversations. Every call processed locally. Every recording stored on your servers. No audio data ever leaves your premises.
Six Voice Capabilities
Inbound, outbound, ASR, TTS, multilingual, and call center integration — all on-premise.
Inbound Call Handling
AI voice agents answer incoming calls, identify intent, handle FAQs, route complex queries, and schedule appointments. Natural conversation — no IVR trees. 24/7 availability.
Outbound Engagement
Proactive follow-up calls, appointment reminders, satisfaction surveys, and lead qualification. Personalized scripts with T1 human review before graduation to autonomous calling.
ASR — Speech to Text
Whisper-based automatic speech recognition. Real-time transcription, speaker diarization, keyword spotting, sentiment detection. Processes every audio file on your GPU locally.
TTS — Text to Speech
Natural voice synthesis powered by Qwen3-Omni. Custom voice cloning for brand consistency. Multilingual output with accent control. Sub-200ms latency on-premise.
22+ Indian Languages
Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia — native-quality voice with accent-appropriate ASR and TTS models. Plus 100+ global languages.
SIP/VoIP Integration
Drop-in replacement for legacy IVR infrastructure. SIP/VoIP integration, call routing, real-time agent assist, WebRTC for browser-based interfaces. No telephony rip-and-replace.
From Call to Resolution
Every call follows the same pipeline — intake, understand, respond, learn. All on your hardware.
SIP/VoIP receives the call. Audio streams to your local ASR engine.
Whisper-based ASR converts speech to text in real time. Speaker diarization active.
LLM identifies intent. RAG retrieves context from your knowledge base. MCP pulls live data.
TTS generates natural voice response. Sub-200ms round-trip. Accent-matched output.
Full transcript stored. Sentiment scored. Analytics agent surfaces patterns and gaps.
Built for Production Load
Beyond Voice Agents
The voice agents handle conversations. These capabilities handle the operational infrastructure around them.
Call Recording & Transcripts
Every call auto-recorded and transcribed. Full searchable archive stored on your servers. DPDP compliant.
Sentiment Analysis
Real-time caller sentiment scoring. Escalation triggers on negative sentiment. Trend reports for QA teams.
Agent Assist Mode
Live suggestions for human agents during calls. Knowledge base answers surfaced in real time alongside the conversation.
Custom Voice Cloning
Clone a brand-specific voice for consistent caller experience. Same voice across all channels and languages.
Call Analytics Dashboard
Volume, duration, resolution rate, sentiment trends, language distribution. Weekly automated reports.
Escalation Engine
Configurable escalation rules — by intent, sentiment, caller type, or keyword. Warm handoff to human agents with full context.
WebRTC Browser Agent
Browser-based voice interface for web and mobile apps. No phone system required for digital-first deployments.
Outbound Campaign Manager
Schedule outbound call campaigns — appointment reminders, surveys, follow-ups. T1 human review on scripts before launch.
RAG-Powered Knowledge
Voice agent answers grounded in your documents, SOPs, and knowledge base. No hallucination — cited sources on every response.
Cloud Voice APIs vs ATC Voice
Cloud voice services charge per minute and send your audio to external servers. ATC Voice runs on your hardware at zero marginal cost.
Cloud Voice APIs
- ✕Audio data sent to external servers for processing
- ✕Per-minute pricing that scales with call volume
- ✕200–800ms latency (network round-trip)
- ✕Internet dependency — outage kills all voice
- ✕Generic voice models, no accent customization
- ✕Limited compliance options for regulated industries
- ✕Vendor lock-in to specific cloud provider
ATC Voice (On-Premise)
- ✓All audio processed locally on your GPU hardware
- ✓Zero per-minute costs — fixed infrastructure investment
- ✓Sub-200ms latency (local inference, no network hop)
- ✓Works offline and air-gapped if needed
- ✓Custom voice cloning, accent-matched TTS
- ✓DPDP Act compliant by architecture, not policy
- ✓You own the models, the code, and the recordings
Who Uses ATC Voice
Any organization handling significant call volume where data sensitivity, latency, or cost makes cloud voice unacceptable.
🏥 Healthcare
Patient appointment scheduling, prescription reminders, post-discharge follow-up calls, lab result notifications. HIPAA-grade data handling — no patient audio leaves the hospital network.
🏦 Banking & Finance
Account balance inquiries, transaction alerts, loan status updates, KYC verification calls. Voice biometrics for caller authentication. Zero audio data exposure to third parties.
🏛️ Government & PSUs
Citizen helplines in 22+ Indian languages, scheme information, grievance registration, emergency response coordination. Air-gapped deployment for sensitive departments.
📞 BPO & Call Centers
AI handles L1 queries at 1000+ concurrent calls. Human agents focus on complex cases with AI-assisted context. 60–70% call deflection rate. Real-time agent assist during live calls.
On-Premise. Enterprise-Grade.
Same BiltIQ stack. Deployed on your hardware. Maintained by our team.
ATC Voice Questions
Better Together — The ATC Suite
ATC Voice integrates with other ATC products to create a unified intelligence layer.
Same RAG knowledge base powers both text chat and voice agents. Seamless handoff between channels.
Learn More →Upload SOPs and manuals to Manthan — the voice agent answers caller questions from your actual documents with citations.
Learn More →After each call, Flow triggers follow-up workflows — ticket creation, CRM updates, appointment scheduling, escalation alerts.
Learn More →Hear Your Voice Agent
Schedule a live demo. Call our AI agent, test it in your language. Real inference on real hardware.
Your Data. Your Premises. Your AI.