Skip to main content
BiltIQ AI logoBiltIQ AI logo
Service Pillar 06 — Voice & Video Intelligence

Agents That Hear,
Speak, and See.

On-premise voice inference. Sub-200ms latency. 100+ languages.

We deploy voice agents, ASR/TTS pipelines, and video intelligence systems entirely on your infrastructure. Custom voice personas, multilingual support, and real-time processing — without sending a single audio frame to the cloud.

<200ms
Voice Latency
1000+
Concurrent Calls
100+
Languages
On-Prem
Inference
Hear Your Voice Agent
Live demo — call our AI agent, test it in your language.
Your data stays private. We never share your information.
01 — Capabilities

Six Core Capabilities

Voice agents, speech pipelines, video intelligence, and call center integration — all on-premise.

Voice Agent Deployment

AI voice agents for inbound/outbound calls. Receptionist, support, sales, appointment booking personas. RAG-grounded responses from your knowledge base. Natural conversation flow with intent understanding.

ASR Pipeline

Automatic Speech Recognition on-premise. Whisper-based transcription in real-time and batch modes. Speaker diarization, keyword spotting, sentiment detection. Every audio file processed locally.

TTS Pipeline

Text-to-Speech with natural voice synthesis. Custom voice cloning for brand-consistent audio. Multilingual output with accent control. Qwen3-Omni powered — sub-200ms latency on-premise.

Video Intelligence

Video transcription, content analysis, chapter generation. Whisper-powered with visual understanding. Lecture recordings to searchable, indexed content with timestamps and summaries.

Multilingual Voice

100+ languages and regional accents. Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam — native-quality voice for Indian languages with accent-appropriate ASR and TTS models.

Call Center Integration

SIP/VoIP integration, IVR replacement, call routing, real-time agent assist. Drop-in replacement for legacy call center infrastructure. WebRTC for browser-based voice interfaces.

Replace Your IVR. Deploy a Voice Agent.
No more “press 1 for sales” trees. Callers speak naturally and the AI agent routes, answers, or escalates.
02 — Voice Agent Personas

Pre-Designed. Customized for You.

Four agent personas out of the box — each customizable to your brand voice, knowledge base, and escalation rules.

Receptionist Agent

First point of contact for callers

  • Greets callers, identifies intent
  • Routes to appropriate department
  • Handles FAQs autonomously
  • Schedules appointments with calendar sync

Support Agent

Technical and customer support

  • Troubleshoots common issues via knowledge base
  • Accesses RAG pipeline in real-time
  • Creates support tickets automatically
  • Escalates complex cases to human agents

Outbound Sales Agent

Proactive customer engagement

  • Follows up on leads and inquiries
  • Delivers personalized pitches (T1 reviewed)
  • Schedules demos and meetings
  • Updates CRM with call outcomes via MCP

Survey & Feedback Agent

Post-interaction intelligence

  • Conducts satisfaction surveys post-call
  • Captures detailed feedback in structured format
  • Generates sentiment reports automatically
  • Identifies improvement opportunities
03 — Service vs Product

Custom Build or Ready to Deploy

Need custom voice personas or telephony integration? That's a service. Need a standard voice agent? Deploy BiltIQ Voice in days.

Custom Service Engagement
  • Custom voice personas designed for your brand
  • Integration with your telephony infrastructure (SIP/VoIP)
  • Custom ASR/TTS model fine-tuning for your domain
  • Video intelligence pipeline for your content types
  • Call center migration and IVR replacement
  • Ongoing voice quality optimization
Ready-to-Deploy Product
  • Pre-built voice agent — deploy in days, not quarters
  • Standard personas, quick configuration
  • 100+ language support included
  • RAG + MCP integration built-in
  • Concurrent call scaling to 1000+
BiltIQ Voice
04 — Technology Stack

Voice-Native. On-Premise.

Purpose-built for real-time voice processing on your hardware.

Qwen3-OmniWhisper ASROn-Prem TTSSIP/VoIPWebRTCRAG PipelineMCP ProtocolNVIDIA GPUsvLLMDocker
05 — Industries

Voice AI for Your Sector

Every industry has different voice workflows, compliance needs, and language requirements.

Healthcare

  • Patient intake voice bots in regional languages
  • Appointment scheduling and reminders
  • Clinical note dictation and transcription
  • Post-discharge follow-up calls

Education

  • Lecture recording to searchable content
  • AI tutor voice agents for students
  • Pronunciation training and assessment
  • Multilingual content narration (22+ languages)

Banking & Finance

  • Voice-based KYC verification
  • Account balance and transaction queries
  • Fraud alert and confirmation calls
  • Loan application status updates

Manufacturing

  • Voice-controlled equipment checklists
  • Safety procedure lookup by voice
  • Incident reporting via voice dictation
  • Shift handover audio summaries

Government

  • Citizen helpline AI agents (22+ languages)
  • Scheme eligibility checking by voice
  • Grievance filing and status tracking
  • Emergency response voice routing

BPO / Call Centers

  • First-level call handling automation
  • Real-time agent assist and whisper
  • Call transcription and quality scoring
  • Sentiment analysis and escalation triggers
Every Voice Call Stays On Your Hardware
DPDP-ready by architecture. Air-gap ready.
06 — FAQ

Common Questions About Voice & Video AI

Hear Your Voice Agent

Schedule a live demo. Call our AI voice agent, test it in your language, ask it about your documents. Real inference on real hardware.

Your Data. Your Premises. Your AI.